400+ EMPLOYEES
GROWING
TOGETHER WITH US
40 MILLION KM
TRAVELLED TO SERVE OUR CUSTOMERS
100+ CLOUD KITCHENS
SERVING FRESH, HOT MEALS DAILY
2 CONTINENTS
same flavours
SCALING FLAVOUR,
ENGINEERING CONSISTENCY
India’s biryani market is valued at over ₹35,000 crore and growing at 11–12% annually — making it one of the fastest-growing food categories in the country.
For nine consecutive years, biryani has been India’s most-ordered dish online, with more than 300 biryanis ordered every minute.
At Charcoal Eats, we’re building a data-led, full-stack food-tech company designed to capture and scale this massive opportunity. Our mission is to build a global biryani brand that combines quality, consistency, and technology to deliver superior unit economics and customer loyalty at scale.
OUR BUSINESS MODEL INTEGRATES
Technology-led decision-making powered by real-time consumer and operational data
Rapid menu innovation supported by an agile kitchen and R&D framework
A scalable cloud kitchen network, currently at 100+ locations, with a roadmap to 500 within the year
Standardised operations that ensure every order meets the same benchmark for taste, speed, and freshness
This blend of insight-driven growth and operational precision enables us to deliver hot, fresh food within 30 minutes, while maintaining strong margins and repeat purchase rates.
At Charcoal Eats, we’re not just building a food delivery company —
we’re building an intelligent, scalable ecosystem for the future of Indian cuisine.
One of the Charcoal Eats pillars is quality – and we take that very seriously. Our Quality Assurance and Procurement teams have built relationships and systems that have stood the test of time. They ensure that delicious, fresh food is delivered from all of our kitchens, no matter the circumstance.
That means processing roughly
3,000 kilograms of spices per month
Morning Breakfast
Noon
Lunch
Afternoon
Brunch
Evening
Supper
Night
Dinner
THE SAME TASTE
ACROSS TIME ZONE
Today, Charcoal Eats has 100+ cloud kitchens in India; we’re delivering in Mumbai, Thane, Navi Mumbai, Delhi-NCR and Pune. In the next year, we aim to be present in more than 20 cities across India, with over 500 kitchens.
We’ve also unlocked a milestone achievement: a presence across three continents. Charcoal Eats has an outlet in New York, and soon we are opening our restaurant in Australia.
PARTNERS
Our delivery partners have over the years travelled over 40 million kilometres – that’s travelling to the moon and back over 50 times! We work closely with our partners to understand their ecosystems better and grow our services in a sustainable fashion. Our deep relationships with food platforms have been nurtured with the same care as our food, and we’re proud to walk towards the next phase of Charcoal Eats with them.
